CSM offers an Employee Assistance Program (EAP), called HealthAdvocate, that is administered by Unum. The EAP is offered to help you navigate life’s issues at work and home. The EAP covers you, your spouse, your dependent children, your parents, and your parents-in-law.
EAP consultants are available 24 hours a day, 7 days a week, 365 days a year. The EAP provides access to a national network of counselors who can help you, no matter where you are or what kind of situation you’re facing.
Services Offered
Expanded Counselor Network
Five times as many in-network counselors that can address any of the following issues that may occur:
- Stress, Depression, Anxiety
- Relationship Issues, Divorce
- Job Stress, Work Conflicts
- Family and Parenting Problems
Medical Bill Saver™
Need help negotiating your medical bills? HealthAdvocate can help you understand your charges and negotiate any bills that are non-reimbursed medical expenses or incorrectly billed. They will contact your providers, and negotiate the bill on your behalf. Call (800) 854-1446 to start the process.
Work/Life Balance
Specialists are available for help with balancing work and life issues. Just call 1-800-854-1446 and a specialist can help answer these common issues:
- Child and Elder Care
- Legal Questions
- Identity Theft
- Financial Services
HealthAdvocate
Through HealthAdvocate, you also have access to resources that can help you:
- Find a New Doctor
- Get a Second Opinion
- Contact a Nurse
- Locate Urgent Care
For HealthAdvocate’s assistance over the phone call (800) 854-1446.
EAP Documents
Mobile App
Search for “Health Advocate” in your device’s app store
- Download the free app
- When you first open the app, select: “Other” as your organization
- At this point, you will be signed in and ready to use all of the resources offered through Health Advocate.
